Method of Payment: Open Account (with approved credit), COD, or credit card (Visa, Mastercard, or Discover).

Terms: Net 30 days from date of invoice. On charge transactions please pay from invoice. Statements are issued only upon request or if account is delinquent. 1.5% per month (18% per annum) interest charge will be added to all accounts that are 30 days old or older. Accounts 60 days or older are put on COD status until paid.

Rush Shipments: Orders received after 12 P.M. (MST) needing to be shipped that day (for stock items), will be charged a $5.00 Rush Fee.

Minimum Orders Mail/Phone/Fax/Email: There will be a $2.00 service charge on orders which amount to $20.00 or less, Dealer Net Price, not including shipping charges.

Freight: FOB from Holyoke, or closest warehouse, by ground service, unless otherwise specified. Shipments of $350.00 or more, Dealer Net Price (not including freight or special charges) will be prepaid (Rebuild & Industrials excluded).* There will be a $2.25 handling fee for all Drop Shipments to Dealer’s customer. Speer Cushion can blind ship all Drop Shipments upon customer request.

Customer Name and/or Address Changes: Please notify Speer Cushion Company immediately of any changes to company name, address, or ownership. Charges incurred for incorrect shipping address will be billed to customers who have not notified Speer Cushion Company of such.

Special Orders: Please specify tractor make, model, part no., dimension, color and location of any mounting requirements. It is helpful if a pattern is provided. There will be an additional 15% to Dealer Net Price for special colors. Special orders and special color units are NOT RETURNABLE.

Availability: Please refer to Price List for availability (Rebuild or Stock).

Return of Merchandise Shipped in Error or Defective: Must OBTAIN VERBAL AUTHORIZATION. Any merchandise returned that is received by us that is damaged, the cost to repair that damage will be charged back to the customer. Merchandise returned COD WILL NOT BE ACCEPTED. All returns are subject to Restocking Fees. Going out of business returns with backup, 30% restocking fee, without backup, 50% restocking fee.

• Merchandise shipped in error by Speer Cushion will be issued a shipping call tag for return to our location.
• Defective Merchandise - See Warranty Statement
• Damaged Merchandise - Speer Cushion will replace merchandise, at cost plus shipping, until cause of damage is determined. If it is determined to be due to Speer Cushion, credit will be issued for the damaged unit as well as the replacement shipping cost.
• Customer Ordered Incorrect Unit - Speer Cushion will replace the unit, at cost plus shipping, and credit the returned merchandise only. Depending on age of product, there may be a 10% restocking fee, which will be determined upon receipt of merchandise, to cover the cost of recleaning and rebagging if necessary.

*Customers with special discount rates will not be eligible for prepaid status without prior approval.